Investigating the trade-off between the effectiveness and efficiency of process modeling

Jeroen Bolle, Jan Claes
BPM 2018 International Workshops - BPMS2 workshop, LNBIP 342, p. 121-132, 2019 (proceedings acceptance rate: 50%) pdf
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Abstract. Despite recent efforts to improve the quality of process models, we still observe a significant dissimilarity in quality between models. This paper focuses on the syntactic condition of process models, and how it is achieved. To this end, a dataset of 121 modeling sessions was investigated. By going through each of these sessions step by step, a separate 'revision' phase was identified for 81 of them. Next, by cutting the modeling process off at the start of the revision phase, a partial process model was exported for these modeling sessions. Finally, each partial model was compared with its corresponding final model, in terms of time, effort, and the number of syntactic errors made or solved, in search for a possible trade-off between the effectiveness and efficiency of process modeling. Based on the findings, we give a provisional explanation for the difference in syntactic quality of process models.

Additional material.