The Structured Process Modeling Method (SPMM) - What is the best way for me to construct a process model?
Jan Claes, Irene Vanderfeesten, Frederik Gailly, Paul Grefen, Geert Poels
Decision Support Systems (IF-2015: 2,604 - Q1, top-10%) (in press)
The final publication is available via http://dx.doi.org/10.1016/j.dss.2017.02.004
Abstract. More and more organizations turn to the construction of process models to support strategical and operational tasks in the management of their business processes. At the same time, reports indicate quality issues for a considerable part of these models. Therefore, the research described in this article investigates the development of a practical method to determine and train an optimal process modeling strategy that aims to decrease the amount of cognitive errors made during modeling. Such cognitive errors originate in inadequate cognitive processing caused by the inherent complexity of constructing process models. The method helps modelers to derive their personal cognitive profile and the related optimal cognitive strategy that minimizes these cognitive failures. The contribution of the research consists of a conceptual method, an automated cognitive profiling instrument and an automated modeling strategy training instrument. These three artefacts are positively evaluated by a lab experiment spread out over multiple sessions and involving a total of 149 master students at Ghent University.
The experiment material is bundled at www.janclaes.info/experiments
Figures and documents
Figure 1. Theoretical model of the SPMT
Figure 2 a. PPMChart representing flow-oriented process modeling
Figure 2 b. PPMChart representing aspect-oriented process modeling
Figure 2 c. PPMChart representing combined process modeling
Figure 3. Summary of the prescriptive structured process modeling guidelines
Figure 4a. Example screens from the training instrument (information screen)
Figure 4b. Example screens from the training instrument (comprehension question)
Figure 4c. Example screens from the training instrument (comprehension exercise)
Figure 4d. Example screens from the training instrument (multiple-choice question showing all feedback)
Figure 5. Overview of the experiment tasks
Figure 6. Overview of the measurements and their relations
Figure 7. Results for treatment adoption
Figure B.1. Example of a Hidden Figures Test assignment
Appendix F. seqstylecoding.pdf
Assignment description used by the raters that performed the sequencing style categorisation.
Appendix G. synqualcoding.pdf
Assignment description used by the raters that performed the syntactic error coding.
Appendix H. semqualcoding.pdf
Assignment description used by the raters that performed the semantic error coding.
Training instrument: the SPMM tutorial (dutch version)